Mobile: 082 452 0571 Email: bruce@bruceblacklaws.com Web: http://bruceblacklaws.com/
SUMMARY
I would like to be employed as a Junior Network Administrator. I design, implement and manage LAN and WAN infrastructure for small, branch networks. I'm familiar with Cisco IOS and their networking devices that are aimed at small businesses. I have a good understanding of how switching and routing work.
I've created internetwork labs to demonstrate my knowledge on some networking technologies and protocols. View.
I am willing to manage other aspects of computer networks and perform Systems Administration duties. I can manage and maintain Linux and Windows servers, Apache and IIS web servers and I can deal with general, day-to-day network and server operations. I can be very proactive but when an issue occurs I can ensure that it gets dealt with quickly and effectively.
CERTIFICATIONS
Microsoft Certified Professional (MCP 2.0)
Microsoft Certified Desktop Support Technician (MCDST) on Microsoft Windows XP
Microsoft Certified Systems Administrator (MCSA) on Microsoft Windows Server 2003
EC-Council Certified Ethical Hacker (CEH)
CompTIA Linux+ Certified Professional
CompTIA Network+ Certified Professional
CompTIA Security+ Certified Professional
Cisco Certified Entry Networking Technician (CCENT)
WORK EXPERIENCE
Systems Administrator at Undisclosed Company in Cape Town from 01/05/11 until present (currently employed)
I'm responsible for ensuring that 14 servers at a co-location data centre are always operational (I've performed maintenance on the custom built hardware, setup and installed an IP based KVM switch, removed and replaced failed hard disks, rewired cabling and noted PDU port assignments etc). I've graphed environmental data like temperature and humidity from an APC Netbotz appliance using SNMP and a self-created Cacti template. I've travelled to clients in Nairobi, Kenya and helped users access the custom software. I gather information from Internet Service Providers in Africa and discuss solutions to client connectivity problems. I deployed Request Tracker and integrated it with Google Apps using fetchmail. I created monitoring scripts with BASH. I administer Nagios and Cacti (Network WeatherMap). I document network configuration and maintain a wiki (dokuWiki). I create network labs in Cisco Packet Tracer for learning purposes (OSPF, Access Lists, and NAT).
https://bruceblacklaws.com/professional/companydocs/te/
Help Desk Engineer at Liberty Health Holdings in Claremont from 12/08/08 until 30/04/11 (2 years, 8 months and 18 days)
I worked at a 24x7 Network Operations Centre (NOC). I was responsible for monitoring the network infrastructure across Africa and attending to any issues that would arise. I would take instructions from senior engineers, carry them out and report back on the results. I would load backup tapes into tape arrays and alert the backup engineers to any issues. I would provide first-line technical support and user assistance via the telephone. I would allocate and assign support request tickets. I administered Microsoft Active Directory and dealt with general user issues like password resets and account creation. I administered MailMarshal (spam filtering software) and released email messages that got falsely caught as spam and made sure that the email reached their inbox. I troubleshooted connectivity issues with the leased line connections and provided technical information to service providers were required. I troubleshooted issues with the Virtual Desktop Infrastructure (Vmware View and vSphere) and ensured users were able to use their virtual desktops. I assisted senior engineers at night and on the weekend with issues in the data centre.
https://bruceblacklaws.com/professional/companydocs/lhh/
PERSONAL EXPERIENCE
Hosting websites in PHP and HTML on Apache, DNS zones with BIND, Email with Postfix and Dovecot, Gentoo Linux (vanilla kernel, 2.6 branch) with Xorg and Xfce
PROTOCOLS
Layer 2: STP, VTP, CDP, HDLC, PPP
Layer 3: IPv4, RIP, OSPF
Layer 6: SSL(mod_ssl)
Layer 7: HTTP(apache, iis), SMTP(postfix), FTP(pureftpd), IMAP(dovecot), SSH(openssh), SMB(samba), LDAP(active directory)
NETWORKING TOOLS
Wireshark, tcpdump, Netcat, Nmap, Nagios, Cacti, Nessus, Ping, Traceroute
KEY SKILLS
Linux and Windows systems administration
LAN/WAN design, implementation and management
EDUCATION
Sun Valley Primary School (1995-2001)
Fish Hoek Middle School (2002-2003)
Fish Hoek Senior High School (2004-2006)
New Horizons Cape Town (Prometric exams)
Torque-IT Bellville (Pearson VUE exams)
MISCELLANEOUS
I have completed multiple social skills and client relationship development courses, namely
Transactional Analysis (TA)
Customer Care (stafftraining.co.za)
I have a valid driver's license (code B) and own a reliable vehicle. I would like to be employed by a company that is based in the Southern Suburbs of Cape Town. I need to give 30 days’ notice to my current employer.
IMPORTANT: Remember that this is only a brief summary of my work experience, personal experience, knowledge and technical skills. For more specific and detailed information, please contact me. View a PDF version of my CV.